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Mental Health FAQ's for Chicago Lakeshore Behavioral Hospital

What personal items should a patient bring upon admission?

Bring clothing appropriate for 3 days. Also bring personal items such as toiletries, including shampoo, toothbrush, toothpaste, etc. Bring a list of medications, dosages, and times. Do not bring valuable jewelry or cash other than an amount that will be needed for small purchases.

What insurance or forms of payment do you accept?

Medicare is accepted for adults.
Medicaid/SASS for children and adolescents up to the age of 20 and Medicaid for adults 65 and older.
 We have agreements with all managed care and private insurance companies.

Do you use medication for detox?

Yes, each patient is attended by a psychiatrist who manages the detox and medicates appropriately according to symptoms.

Are there visiting hours for family and friends?

Visiting hours are scheduled for each unit. Families and significant others are encouraged to participate during scheduled family therapy sessions.

Do you have self-help groups?

Please visit our News and Events page for available information

What is the admission process?

We are open 24 hours a day, 7 days a week, 365 days a year. You are welcome to come in for a free assessment. Our trained intake department will facilitate the admission process including assessment and insurance verification. Uninsured patients are encouraged to speak to the business office to make financial arrangements.

What if I don’t need to be hospitalized?

The assessment process is designed to determine the appropriate level of care a patient needs. Often times, it is recommended that patients seek outpatient services either at our facility or in the community. We will always offer referrals to match the patient's needs before you leave our hospital.

Do I need to make an appointment?

No. Patients are welcome 24 hours a day. 

How long will the assessment take?

Assessments take approximately 1 – 1.5 hours.

How long is the average stay in the hospital?

Each patient has an individual treatment plan and treatment team. You and your team will determine your length of stay depending on how you are responding to treatment.