Frequently Asked Questions
- What personal items should a patient bring upon admission?
Bring clothing appropriate for 3 days. Also bring personal items such as toiletries, including shampoo, toothbrush, toothpaste, etc. Bring a list of medications, dosages, and times. Do not bring valuable jewelry or cash other than an amount that will be needed for small purchases.
- Medicare/Medicaid/Insurance Issues?
Medicare is accepted for adults.
Medicaid/SASS for children and adolescents up to the age of 20 and adults 65 and older.
We have agreements with all managed care and private insurance companies.
- Do you use medication for detox and pain management?
Yes, each patient is attended by a psychiatrist who manages the detox and medicates appropriately according to symptoms.
- Are there visiting hours for family and friends?
Visiting hours are scheduled for each unit. Families and significant others are encouraged to participate during scheduled family therapy sessions.
- Do you have self help groups?
Self help groups are held in our cafeteria. Please check schedules for times and dates in our lobby. Check our website at ChicagoLakeshoreHospital.com for schedules also. See Tools & Resources above.
- What is the admission process?
We are open 24 hours a day, 7 days a week, 365 days a year. You are welcome to come in for a free assessment. Our trained intake department will facilitate the admission process including assessment and insurance verification. Uninsured patients are encouraged to speak to the business office to make financial arrangements.
- What if I don’t need to be hospitalized?
The assessment process is designed to determine the appropriate level of care a patient needs. Often times, it is recommended that patients seek outpatient services either at our facility or in the community. We will always offer referrals to match the patient’s needs before you leave our hospital.
- Do I need to make an appointment?
No. Patients are welcome 24 hours a day.
- How long will the assessment take?
Assessments take approximately 1 – 1.5 hours.
- How long is the average stay in the hospital?
Each patient has an individual treatment plan. Your psychiatrist determines your length of stay. The majority of patients at Chicago Lakeshore Hospital are admitted on a voluntary basis. If you want to leave the hospital, prior to your psychiatrist’s recommendation, you would complete a five day notice. This ensures that you will be discharged as soon as possible, not to exceed five business days.